{"xsrfToken":"2fd7a9f958ee71b535ec1a4f7f6500b481f9a062_lout","branding":{"id":"3","key":"tyue4","name":"TycoonUE4","portalBaseUrl":"/servicedesk/customer/portal/3"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"TYCOON","sharedPortalName":"TYCOON SERVICE","userInitialAnnouncementHeader":"Tycoon Service Center","userInitialAnnouncementMessageWiki":"<p>Tycoon</p>","translations":{"en-US":{"helpCenterTitle":"TYCOON","sharedPortalName":"TYCOON SERVICE","announcementHeader":"Tycoon Service Center","announcementMessage":"Tycoon","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#da0000","helpCenterTitleColor":"#000000","bannerMediaApiUrl":"https://api.media.atlassian.com/file/bbda614f-9dac-4319-94c5-05b5fbadc2c8/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1NzhjYzUyYi04NjgzLTRhM2YtODM0ZS0xZjM1NWRiOWMyNjQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmJiZGE2MTRmLTlkYWMtNDMxOS05NGM1LTA1YjVmYmFkYzJjOCI6WyJyZWFkIl19LCJleHAiOjE3MzMxODkwOTAsIm5iZiI6MTczMzE4ODQ5MH0.RzgDLhAPy76bPlZ2JC4pIADRk9uTjQvlMU72JychppM&client=578cc52b-8683-4a3f-834e-1f355db9c264&height=300&mode=fit","bannerMediaApiFileId":"bbda614f-9dac-4319-94c5-05b5fbadc2c8","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"3","key":"tyue4","projectId":10002,"serviceDeskId":3,"name":"TycoonUE4","description":"<p>Welcome! You can raise a TycoonUE4 request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":true,"reqTypes":[{"id":"10014","name":"Report an issue","descriptionHtml":"","callToAction":"Report an issue","introHtml":"<p>Report a bug / issue with Tycoon UE4.</p>","icon":10304,"iconUrl":"https://tycoon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10304","groups":[3],"key":""},{"id":"10015","name":"Request a feature","descriptionHtml":"","callToAction":"Request a feature","introHtml":"<p>Do you have an idea for an amazing feature? Let me know!</p>","icon":10322,"iconUrl":"https://tycoon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10322","groups":[3],"key":""},{"id":"10020","name":"Subscribe to newsletter","descriptionHtml":"<p>Please enter your email address</p>","callToAction":"Subscribe to newsletter","introHtml":"<p>Subscribe to the CGToolsmith Tycoon newsletter</p>","icon":10512,"iconUrl":"https://tycoon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10512","groups":[3],"key":""},{"id":"10019","name":"Problem","descriptionHtml":"","callToAction":"Problem","introHtml":"<p>Create a problem to track the cause of one or more incidents.</p>","icon":10304,"iconUrl":"https://tycoon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10304","groups":[],"key":""},{"id":"10018","name":"Purchase request with approval","descriptionHtml":"","callToAction":"Purchase request with approval","introHtml":"<p>Need a mobile phone or is it time for a replacement? Let us know.</p>","icon":10314,"iconUrl":"https://tycoon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10314","groups":[],"key":""},{"id":"10016","name":"Report an incident","descriptionHtml":"","callToAction":"Report an incident","introHtml":"<p>Having trouble with a system? Report this incident here.</p>","icon":10308,"iconUrl":"https://tycoon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10308","groups":[],"key":""},{"id":"10017","name":"Request beta account","descriptionHtml":"<p>Please check your spam folders after submitting this form!</p>","callToAction":"Request beta account","introHtml":"<p>Request to be part of Tycoon beta!</p>","icon":10307,"iconUrl":"https://tycoon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10307","groups":[],"key":""},{"id":"10021","name":"Task","descriptionHtml":"","callToAction":"Task","introHtml":"","icon":10318,"iconUrl":"https://tycoon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10318","groups":[],"key":""}],"reqGroups":[{"id":3,"name":"General"}],"orderMapping":{"3":[10014,10015,10020]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"TYCOONUE4","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1NzhjYzUyYi04NjgzLTRhM2YtODM0ZS0xZjM1NWRiOWMyNjQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzMxODk2OTAsIm5iZiI6MTczMzE4ODQ5MH0.EPd8vL9kOhg__rVqwZKUkE-uKdMxDCkI-EsCCv8c6vc","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"578cc52b-8683-4a3f-834e-1f355db9c264","tokenDurationInMins":20}},"reqCreate":{"id":10015,"projectId":10002,"form":{"name":"Request a feature","descriptionHtml":"","callToAction":"Request a feature","intro":"<p>Do you have an idea for an amazing feature? Let me know!</p>","instructions":"","icon":10322,"iconUrl":"https://tycoon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10322","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10062","fieldConfigId":"10163","label":"Change risk","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"10225","label":"Critical","selected":false,"children":[]},{"value":"10226","label":"High","selected":false,"children":[]},{"value":"10227","label":"Medium","selected":false,"children":[]},{"value":"10228","label":"Low","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10058","fieldConfigId":"10159","label":"Pending reason","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"10160","label":"More info required","selected":false,"children":[]},{"value":"10161","label":"Awaiting approval","selected":false,"children":[]},{"value":"10162","label":"Waiting on vendor","selected":false,"children":[]},{"value":"10163","label":"Pending on change request","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"multiuserpicker","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:people","fieldId":"customfield_10055","fieldConfigId":"10156","label":"Who is your manager?","description":"","descriptionHtml":"","required":false,"displayed":false,"defaultList":[],"presetValues":[],"defaultListAsJson":"[]","autoCompleteUrl":"https://tycoon.atlassian.net/rest/api/1.0/users/picker?fieldName=customfield_10055&showAvatar=true&query="},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"Please tell me how this feature could improve Tycoon.","descriptionHtml":"<p>Please tell me how this feature could improve Tycoon.</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"Any optional images","descriptionHtml":"<p>Any optional images</p>","required":false,"displayed":true,"presetValues":[]},{"fieldType":"multiuserpicker","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:people","fieldId":"customfield_10066","fieldConfigId":"10167","label":"Change Authority","description":"","descriptionHtml":"","required":false,"displayed":false,"defaultList":[],"presetValues":[],"defaultListAsJson":"[]","autoCompleteUrl":"https://tycoon.atlassian.net/rest/api/1.0/users/picker?fieldName=customfield_10066&showAvatar=true&query="},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10056","fieldConfigId":"10157","label":"Urgency","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"10152","label":"Critical","selected":false,"children":[]},{"value":"10153","label":"High","selected":false,"children":[]},{"value":"10154","label":"Medium","selected":false,"children":[]},{"value":"10155","label":"Low","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10057","fieldConfigId":"10158","label":"Impact","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"10156","label":"Extensive / Widespread","selected":false,"children":[]},{"value":"10157","label":"Significant / Large","selected":false,"children":[]},{"value":"10158","label":"Moderate / Limited","selected":false,"children":[]},{"value":"10159","label":"Minor / Localized","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10067","fieldConfigId":"10168","label":"Resolution","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"10234","label":"Declined","selected":false,"children":[]},{"value":"10235","label":"Done","selected":false,"children":[]},{"value":"10236","label":"Duplicate","selected":false,"children":[]},{"value":"10237","label":"Failed","selected":false,"children":[]},{"value":"10238","label":"Won't Do","selected":false,"children":[]}],"noneOptionRequired":true}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/3/create/10015","requestValidateBaseUrl":"/servicedesk/customer/portal/3/validate/10015","calendarParams":{"firstDay":0,"date":"2024-12-03T01:14:50+0000","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1NzhjYzUyYi04NjgzLTRhM2YtODM0ZS0xZjM1NWRiOWMyNjQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzMxODk2OTAsIm5iZiI6MTczMzE4ODQ5MH0.EPd8vL9kOhg__rVqwZKUkE-uKdMxDCkI-EsCCv8c6vc","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"578cc52b-8683-4a3f-834e-1f355db9c264","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}